Terms & Conditions – CV Made Easy

Last updated: 07/05/2025

These Terms and Conditions govern your use of https://cvmadeeasy.co.uk and any services or digital products you purchase through it. By accessing or using our website, you agree to these terms.

1. Our Services

CV Made Easy provides professionally written CVs, cover letters, LinkedIn profile content, interview training courses, digital downloads, and related career support services.

All services are tailored based on the information you provide. It is your responsibility to provide accurate, complete, and up-to-date details for us to deliver the best possible results.

2. Payment and Pricing

All prices are listed in GBP (£) and include VAT where applicable. Currency conversion may be shown based on your location for convenience.

Payment must be made in full before services or products are delivered. We accept secure payment via our website through Stripe, PayPal, and other approved gateways.

3. Delivery

For CV and writing services, we aim to deliver your first draft within 2 working days, or 24 hours if you have selected the express service.

For digital products, including online courses and templates, delivery is instant via email or your account dashboard upon successful payment.

Delays caused by incomplete or missing information will not be our responsibility.

If you purchase the optional CV review service by Richard McMunn, please note that this may extend the usual turnaround time. While we aim to deliver your first draft within 48 hours, reviews conducted personally by Richard may take slightly longer due to demand. We appreciate your patience and will always keep you updated.

4. Revisions

All CV writing services include unlimited revisions for 12 months from the date of purchase. Revision requests must relate to the original order and brief. Major rewrites or new roles outside the scope of the original CV may require a new service fee.

5. Refund Policy

Due to the personalised nature of our services, we do not offer automatic refunds once work has begun.

Refunds are not issued for digital downloads or online course access unless there is a proven issue with access or the product is faulty.

If you’re unhappy with the initial draft of a service, please contact us and we’ll work with you through our revision process to resolve any issues.

Refund requests made prior to work commencing may be considered at our discretion.

6. Intellectual Property

Once full payment is received, you own the rights to the final CV and related documents we deliver. Digital products such as templates and guides are licensed for personal use only and must not be shared, resold, or redistributed.

We retain the right to use anonymised versions of CVs for internal training, quality control, or portfolio samples unless you request otherwise.

7. Data Use and Privacy

Your personal information and CV data will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

We may also use your contact information to send marketing emails and promotional offers related to our products and services, only where you have opted in to receive such communications. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

8. Liability Disclaimer

We do not guarantee specific outcomes such as job interviews or job offers. Our services and digital products are designed to improve your presentation and employability, but final decisions rest with employers.

While we are committed to providing a high-quality service, we cannot guarantee specific outcomes, such as job offers, interviews, or progression through recruitment stages. CV Made Easy and its associated writers or representatives cannot be held responsible for any decisions made by employers or organisations, nor for any consequences (financial or otherwise) resulting from the use of our services, however caused.

9. Contact

For any questions about these terms or our services, please contact:
📧 [email protected]

By placing an order on our website, you agree to these Terms and Conditions.