Terms & Conditions – CV Made Easy
Last updated: 07/05/2025
These Terms and Conditions govern your use of https://cvmadeeasy.co.uk and any services or digital products you purchase through it. By accessing or using our website, you agree to these terms.
1. Our Services
CV Made Easy provides professionally written CVs, cover letters, LinkedIn profile content, interview training courses, digital downloads, and related career support services.
All services are tailored based on the information you provide. It is your responsibility to provide accurate, complete, and up-to-date details for us to deliver the best possible results.
2. Payment and Pricing
All prices are listed in GBP (£) and include VAT where applicable. Currency conversion may be shown based on your location for convenience.
Payment must be made in full before services or products are delivered. We accept secure payment via our website through Stripe, PayPal, and other approved gateways.
3. Delivery
For CV and writing services, we aim to deliver your first draft within 2 working days, or 24 hours if you have selected the express service.
For digital products, including online courses and templates, delivery is instant via email or your account dashboard upon successful payment.
Delays caused by incomplete or missing information will not be our responsibility.
If you purchase the optional CV review service by Richard McMunn, please note that this may extend the usual turnaround time. While we aim to deliver your first draft within 48 hours, reviews conducted personally by Richard may take slightly longer due to demand. We appreciate your patience and will always keep you updated.
4. Revisions
All CV writing services include unlimited revisions for 12 months from the date of purchase. Revision requests must relate to the original order and brief. Major rewrites or new roles outside the scope of the original CV may require a new service fee.
5. Refund Policy
Due to the personalised nature of our services, we do not offer automatic refunds once work has begun.
Refunds are not issued for digital downloads or online course access unless there is a proven issue with access or the product is faulty.
If you’re unhappy with the initial draft of a service, please contact us and we’ll work with you through our revision process to resolve any issues.
Refund requests made prior to work commencing may be considered at our discretion.
6. Intellectual Property
Once full payment is received, you own the rights to the final CV and related documents we deliver. Digital products such as templates and guides are licensed for personal use only and must not be shared, resold, or redistributed.
We retain the right to use anonymised versions of CVs for internal training, quality control, or portfolio samples unless you request otherwise.
7. Data Use and Privacy
Your personal information and CV data will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described.
We may also use your contact information to send marketing emails and promotional offers related to our products and services, only where you have opted in to receive such communications. You can unsubscribe at any time by clicking the link in any email or contacting us directly.
8. Liability Disclaimer
We do not guarantee specific outcomes such as job interviews or job offers. Our services and digital products are designed to improve your presentation and employability, but final decisions rest with employers.
While we are committed to providing a high-quality service, we cannot guarantee specific outcomes, such as job offers, interviews, or progression through recruitment stages. CV Made Easy and its associated writers or representatives cannot be held responsible for any decisions made by employers or organisations, nor for any consequences (financial or otherwise) resulting from the use of our services, however caused.
9. Contact
For any questions about these terms or our services, please contact:
📧 [email protected]
By placing an order on our website, you agree to these Terms and Conditions.
CVMadeEasy.co.uk Affiliate Programme Terms and Conditions
Last updated: 29/04/2026
Website: https://cvmadeeasy.co.uk
Programme Owner: Intelligent HQ Ltd trading as CV Made Easy
Email: [email protected]
These Affiliate Programme Terms and Conditions govern participation in the CVMadeEasy.co.uk affiliate programme, referral programme, partner programme or any similar commission-based referral arrangement operated by CV Made Easy.
By joining, using, promoting, referring customers to, or receiving commissions from the CV Made Easy affiliate programme, you agree to be bound by these Terms and Conditions.
If you do not agree to these Terms and Conditions, you must not participate in the affiliate programme.
Plain-English summary:
Our affiliate programme lets customers and approved commercial partners earn Commission for referring genuine customers to CV Made Easy. Commission is only paid on valid, completed and approved sales. We do not pay Commission on refunded orders, chargebacks, self-referrals, fraudulent referrals, tracking errors, pricing errors, currency conversion mistakes or sales generated in breach of these terms. Affiliates must promote us honestly, disclose affiliate links clearly, follow advertising and data protection rules, and avoid misleading claims. We may remove any Affiliate or withhold Commission at our discretion if we believe there has been a breach, error, misuse or risk to our business.
1. Definitions
In these Terms and Conditions:
“Affiliate”, “you” or “your” means any individual, customer, business, organisation, website owner, content creator, commercial entity, agency, partner, publisher, influencer, referrer or other person approved by us, automatically enrolled by us, or otherwise participating in the CV Made Easy affiliate programme.
“Affiliate Programme” means the CV Made Easy referral, affiliate, partner or commission programme operated through CVMadeEasy.co.uk or any third-party platform used by us.
“CV Made Easy”, “we”, “us” or “our” means [Insert Legal Company Name], trading as CV Made Easy.
“Customer” means a person or business who purchases a product, service, package, CV writing service, cover letter service, LinkedIn profile service, career support service, or any other product or service from CV Made Easy.
“Qualifying Sale” means a genuine, completed, fully paid and valid purchase by a new or eligible customer that is correctly tracked, not cancelled, not refunded, not charged back, not fraudulent, not self-referred, not generated in breach of these Terms, and approved by us at our sole discretion.
“Commission” means the referral fee, reward, percentage, fixed amount, credit, bonus or other payment that we may agree to pay to an Affiliate for a Qualifying Sale.
“Referral Link” means a unique tracking link, code, coupon, URL, affiliate dashboard link or other tracking method issued or recognised by us.
“Commercial Affiliate” means any business, commercial organisation, agency, website, influencer, media owner, publisher, recruitment company, career coach, content creator, consultant, training provider or other entity promoting CV Made Easy for commercial gain.
“Customer Affiliate” means a customer who has been automatically enrolled or invited into the Affiliate Programme so they may refer friends, colleagues, family members or other contacts.
“Prohibited Activity” means any activity that breaches these Terms, applicable law, advertising rules, data protection requirements, platform policies, ethical standards or our brand guidelines.
2. Purpose of the Affiliate Programme
The CV Made Easy Affiliate Programme allows approved Affiliates to earn Commission by referring eligible customers to CVMadeEasy.co.uk.
The programme is designed for both:
a. existing customers who wish to refer friends, family members, colleagues or contacts; and
b. Commercial Affiliates who wish to promote CV Made Easy through websites, blogs, email lists, videos, social media, paid campaigns, business networks, professional recommendations or other approved channels.
Participation in the Affiliate Programme is a privilege, not a right. We reserve full discretion to approve, reject, suspend, remove or terminate any Affiliate at any time.
3. Acceptance of These Terms
You are deemed to accept these Terms if you:
a. sign up to the Affiliate Programme;
b. are automatically enrolled as a customer referrer;
c. use an affiliate link, referral link, coupon or code;
d. promote CV Made Easy in return for potential Commission;
e. request or receive a Commission payment;
f. access an affiliate dashboard; or
g. otherwise participate in the Affiliate Programme.
If you are participating on behalf of a company, partnership, agency, organisation or other entity, you confirm that you have authority to bind that entity to these Terms.
4. Automatic Enrolment of Customers
CV Made Easy may automatically enrol customers into the Affiliate Programme so that they can refer others and potentially earn Commission.
Automatic enrolment does not guarantee that a customer will receive Commission. Any Commission remains subject to these Terms, successful tracking, approval by us, and the referred sale being a Qualifying Sale.
Customers who do not wish to participate may simply choose not to use their referral link or may contact us to request removal from the programme.
We reserve the right to remove any automatically enrolled customer from the Affiliate Programme at any time and for any reason.
5. Commercial Affiliate Applications
Commercial entities may apply to join the Affiliate Programme.
We may accept or reject any application at our sole discretion. We are not required to provide reasons for rejection.
We may consider factors including, but not limited to:
a. the applicant’s website, brand, audience or business model;
b. promotional methods;
c. reputation and compliance history;
d. whether the applicant’s content aligns with CV Made Easy;
e. risk of brand damage;
f. data protection compliance;
g. advertising compliance;
h. fraud risk;
i. conflicts of interest;
j. previous disputes; and
k. any other factor we consider relevant.
Approval into the Affiliate Programme does not create any partnership, joint venture, employment relationship, agency relationship, franchise relationship or legal representation arrangement between you and CV Made Easy.
6. Our Absolute Discretion
We reserve the right, at our sole and absolute discretion, to:
a. approve or reject any Affiliate;
b. accept or reject any referral;
c. determine whether a sale is a Qualifying Sale;
d. determine whether Commission is payable;
e. reverse, cancel, reduce, delay or withhold Commission;
f. amend Commission rates;
g. change tracking methods;
h. pause or close the Affiliate Programme;
i. remove any Affiliate from the programme;
j. cease working with any Affiliate at any time;
k. refuse payment where we reasonably believe there has been an error, breach, abuse, fraud, misrepresentation, refund, chargeback or non-compliant activity; and
l. make final decisions in relation to disputes, tracking issues, commission eligibility and programme interpretation.
You acknowledge that our decision on affiliate eligibility, Commission eligibility and programme participation is final.
7. No Guaranteed Participation or Earnings
Participation in the Affiliate Programme does not guarantee that you will earn any Commission.
We make no guarantee regarding:
a. the number of customers you may refer;
b. conversion rates;
c. sales volume;
d. Commission amounts;
e. acceptance of referrals;
f. continuity of the programme; or
g. future payment opportunities.
Any earnings examples, dashboard figures, projected earnings, or estimated Commission amounts are illustrative only and are not binding until reviewed and approved by us.
8. Commission Rates
Commission rates may be set by us from time to time and may vary depending on the Affiliate, campaign, product, customer type, promotional method, commercial arrangement or other factor.
Commission may be calculated as:
a. a fixed amount per Qualifying Sale;
b. a percentage of net revenue;
c. a store credit;
d. a one-off referral reward;
e. a promotional bonus; or
f. another amount agreed by us in writing.
Unless expressly stated otherwise in writing, the standard Commission payable under the CV Made Easy Affiliate Programme is a flat fee of £15 per Qualifying Sale.
Commission is payable per order, not per product, service, package, add-on or item purchased. This means that if a referred customer purchases more than one product or service within the same order, only one £15 Commission will be payable for that order, provided it is approved by us as a Qualifying Sale.
Where an order is placed in a currency other than GBP, the Commission payable will be based on the GBP equivalent or our chosen currency conversion method at the time of review or payment. We reserve the right to determine the applicable exchange rate, conversion method and final Commission amount at our discretion.
Commission is not calculated as a percentage of the order value unless we expressly agree otherwise in writing.
Commission will only be payable on genuine, completed, fully paid and approved Qualifying Sales. No Commission will be payable on refunded, cancelled, charged back, fraudulent, duplicate, self-referred, incorrectly tracked or otherwise invalid orders.
If an order is partially refunded, discounted, adjusted, affected by a pricing error, affected by a currency conversion error, or otherwise amended after purchase, we may reduce, cancel, reverse or withhold the Commission at our discretion.
We may change Commission rates at any time. Changes may include increasing, reducing, removing or replacing the flat fee Commission structure. Changes may apply to future referrals, existing Affiliates, particular Affiliate groups, particular campaigns, particular products, particular territories, particular currencies or the programme as a whole.
9. Qualifying Sales
A sale will only qualify for Commission if all of the following conditions are met:
a. the customer uses a valid Referral Link, referral code or approved tracking method;
b. the sale is properly tracked by our systems or accepted by us manually;
c. the customer completes payment in full;
d. the customer does not cancel the order;
e. the customer does not receive a refund;
f. the payment is not reversed, disputed or charged back;
g. the sale is not fraudulent, suspicious, artificial or self-generated;
h. the Affiliate has not breached these Terms;
i. the Affiliate has complied with all applicable laws and advertising requirements;
j. the sale is not the result of misleading, aggressive, unlawful, unethical or prohibited marketing; and
k. we approve the sale as a Qualifying Sale.
We reserve the right to decide whether a sale is a Qualifying Sale.
10. Non-Qualifying Sales
Commission will not be payable on any sale that we determine, at our discretion, to be non-qualifying.
Examples of non-qualifying sales include, but are not limited to:
a. refunded orders;
b. cancelled orders;
c. partially refunded orders, where we decide Commission should be reduced or removed;
d. chargebacks;
e. failed payments;
f. fraudulent transactions;
g. test orders;
h. duplicate orders;
i. orders placed using stolen, false or misleading information;
j. orders generated through spam;
k. orders generated through misleading claims;
l. orders generated through prohibited paid advertising;
m. self-referrals;
n. referrals from the Affiliate’s own household, business or controlled entities, unless approved by us in writing;
o. referrals where the customer was already known to us, already in our sales process, or already attributed to another channel;
p. referrals where tracking failed and we cannot reasonably verify attribution;
q. orders affected by technical error, pricing error, currency conversion error or platform error;
r. orders where the Affiliate breached these Terms;
s. orders generated using unauthorised discount codes, voucher sites or coupon tactics;
t. orders generated through brand bidding or impersonation;
u. orders from prohibited territories or customers, if applicable; and
v. any order we reasonably consider invalid, abusive, non-compliant or unsuitable.
11. Pricing Errors, Currency Errors and Mistakes
We reserve the right to cancel, reverse, reduce, refuse or withhold Commission where a sale, price, payment, order value, discount, currency conversion, tax calculation, affiliate tracking record, dashboard figure or Commission calculation is affected by an error.
This includes, but is not limited to:
a. incorrect product pricing;
b. accidental discounting;
c. incorrect coupon application;
d. currency conversion errors;
e. payment processor errors;
f. website display errors;
g. affiliate dashboard errors;
h. duplicate tracking;
i. incorrect order attribution;
j. incorrect Commission percentage;
k. technical mistakes;
l. human error;
m. software bugs;
n. data import errors;
o. incorrect VAT or tax handling; and
p. any other mistake that affects the amount payable.
If a customer receives a refund, partial refund, goodwill refund, cancellation, chargeback or price adjustment, we may cancel, reduce or recover any Commission linked to that transaction.
You acknowledge that affiliate dashboard figures may be provisional and may not represent sums legally due.
12. Refunds, Chargebacks and Reversals
If a referred customer receives a refund, raises a chargeback, disputes payment, cancels their order, fails to pay, or receives any form of price adjustment, Commission may be cancelled, reduced or reversed.
If Commission has already been paid to you in respect of a refunded, charged back, cancelled or invalid transaction, we may:
a. deduct the amount from future Commission;
b. request repayment;
c. offset the amount against any sums owed to you;
d. suspend future payouts; or
e. terminate your participation in the Affiliate Programme.
You agree to repay any overpaid, mistaken or invalid Commission on request.
13. Tracking and Attribution
We may use cookies, tracking links, discount codes, affiliate software, referral dashboards, manual attribution or other tracking methods.
Tracking is not guaranteed. We are not liable for lost Commission due to:
a. deleted cookies;
b. blocked cookies;
c. browser settings;
d. ad blockers;
e. privacy tools;
f. tracking prevention software;
g. incorrect use of links;
h. customer error;
i. technical issues;
j. platform outages;
k. expired cookies;
l. multiple affiliate links;
m. competing attribution channels;
n. manual checkout issues; or
o. any circumstance outside our reasonable control.
Where multiple Affiliates, channels or campaigns may have contributed to a sale, we reserve the right to determine attribution at our sole discretion.
Our records will be the primary basis for determining whether Commission is payable.
14. Cookie Duration
The cookie duration or referral tracking period may be set by us from time to time.
We may change the cookie duration at any time without notice.
A referral will not qualify for Commission if the customer purchases outside the tracking period, clears cookies, uses another referral link, uses a different device, or is otherwise not correctly attributed to you.
15. Payment Requests
Affiliates may request a payout once every three months, subject to any minimum payment threshold and subject to our review and approval.
Payment requests must be submitted through the method we specify, which may include email, affiliate dashboard request, online form or another process.
We will aim to process approved payout requests within 14 days of receiving a valid request. This is an aim only and not a guarantee.
Payment may be delayed where:
a. we need to verify transactions;
b. we need to check refunds or chargebacks;
c. there are suspicious referrals;
d. account details are incomplete;
e. tax or identity information is missing;
f. payment platform issues arise;
g. the Affiliate is under review;
h. there is a dispute;
i. the payment request is invalid; or
j. circumstances outside our reasonable control prevent payment.
No interest will be payable on delayed Commission payments.
16. Preferred Payment Method
Our preferred payment method is PayPal.
You are responsible for providing accurate PayPal details or any other payment details requested by us.
We are not responsible for payments sent to incorrect details provided by you.
Any PayPal fees, bank fees, currency conversion fees, intermediary fees or payment processing deductions may be borne by you unless we agree otherwise.
We may refuse to pay using methods that are unavailable, unsafe, excessively costly, administratively burdensome or unsuitable.
17. Minimum Payment Threshold
We may apply a minimum payment threshold before Commission can be withdrawn.
The threshold may be stated in your affiliate dashboard, in programme communications, or otherwise notified by us.
If your unpaid Commission is below the threshold, it may roll over until the next eligible payout period.
We may change the minimum threshold at any time.
If the Affiliate Programme is closed, your account is terminated, or you are removed for breach, fraud, abuse or non-compliance, unpaid Commission may be forfeited at our discretion.
18. Tax Responsibility
You are solely responsible for all taxes, duties, National Insurance, VAT, income tax, corporation tax, self-assessment obligations, reporting obligations and any other liabilities arising from Commission paid to you.
We do not provide tax advice.
If you are VAT registered or otherwise required to issue invoices, you are responsible for providing valid invoices and complying with applicable tax rules.
We may withhold payment until any required tax information, invoice, identity information or compliance documentation has been provided.
19. Invoices
We may require Commercial Affiliates to provide a valid invoice before payment is made.
Invoices must include all legally required information and must match the payment details held on the Affiliate account.
We may reject invoices that are inaccurate, incomplete, unclear or inconsistent with our records.
For Customer Affiliates, we may pay without an invoice unless we request one.
20. Customer Affiliates
Customer Affiliates may refer friends, family members, colleagues and personal contacts, provided referrals are genuine and not misleading, spammy, abusive or fraudulent.
Customer Affiliates must not:
a. create fake accounts;
b. refer themselves;
c. place orders on behalf of others without permission;
d. pressure others into purchasing;
e. misrepresent CV Made Easy;
f. promise guaranteed results;
g. make false claims about employment outcomes;
h. use unsolicited bulk messaging;
i. post misleading reviews; or
j. abuse discounts, refunds or referral incentives.
We reserve the right to remove any Customer Affiliate and cancel Commission where referral activity is inappropriate, excessive, misleading, artificial or not in the spirit of the programme.
21. Commercial Affiliates
Commercial Affiliates must promote CV Made Easy professionally, lawfully and in a way that protects our brand.
Commercial Affiliates are responsible for ensuring that all promotional activity complies with:
a. applicable advertising laws and regulations;
b. ASA and CAP Code requirements;
c. CMA guidance where applicable;
d. UK GDPR;
e. PECR;
f. consumer protection law;
g. platform terms and conditions;
h. intellectual property law; and
i. these Terms.
Commercial Affiliates must not present themselves as employees, agents, official representatives or owners of CV Made Easy.
Commercial Affiliates must not make commitments on our behalf.
22. Affiliate Disclosure Requirements
Affiliates must clearly disclose that they may earn Commission when promoting CV Made Easy.
Disclosures must be clear, prominent, easy to understand and placed where customers will see them before making a purchase decision.
Acceptable disclosure wording may include:
“This is an affiliate link. I may earn a commission if you purchase through this link.”
or:
“Ad/Affiliate link: I may receive a commission if you buy through my link.”
Affiliates must not hide disclosures in footers, terms pages, vague hashtags, unclear wording or areas unlikely to be noticed.
For social media, disclosures should be visible in the post, caption, video, story, description or content itself, as appropriate.
Affiliates are responsible for ensuring their disclosures comply with current rules and guidance.
23. Marketing Claims
Affiliates must only make accurate, fair and substantiated claims about CV Made Easy.
Affiliates must not claim or imply that CV Made Easy guarantees:
a. job offers;
b. interviews;
c. promotions;
d. salary increases;
e. employer responses;
f. visa sponsorship;
g. recruitment success;
h. acceptance onto a course;
i. any specific career outcome; or
j. any result that cannot be guaranteed.
Affiliates may describe CV Made Easy as a CV writing or career document service, but must not exaggerate our services or mislead customers.
Where an Affiliate shares personal results, testimonials or case studies, they must be genuine, accurate, representative and not misleading.
24. Prohibited Promotional Methods
Affiliates must not use any promotional method that we consider unlawful, misleading, unethical, harmful, aggressive, spammy, fraudulent or damaging to our brand.
Prohibited methods include, but are not limited to:
a. spam emails;
b. unsolicited bulk messaging;
c. unsolicited SMS or WhatsApp campaigns;
d. misleading social media posts;
e. fake reviews;
f. fake testimonials;
g. fake job adverts;
h. pretending to be CV Made Easy;
i. copying our website;
j. using our brand in a misleading domain name;
k. bidding on our brand name in paid search without permission;
l. using typosquatting domains;
m. cookie stuffing;
n. forced clicks;
o. hidden iframes;
p. adware;
q. malware;
r. browser extensions that intercept traffic;
s. voucher code poaching;
t. unauthorised discount promotion;
u. incentivised clicks without approval;
v. misleading scarcity claims;
w. false pricing claims;
x. unauthorised use of our logos or materials;
y. scraping our website;
z. using bots, fake traffic or automated systems;
aa. posting links on websites containing offensive, illegal or harmful content;
bb. generating referrals through deceptive redirects;
cc. impersonating staff, recruiters, employers or government bodies;
dd. making medical, legal, immigration or regulated advice claims;
ee. promoting CV Made Easy in a way that targets vulnerable people unfairly; and
ff. any other activity we consider inappropriate.
25. Paid Advertising
Affiliates must not run paid advertising using our brand name, trading name, website name, domain name, misspellings, variations or confusingly similar terms without our prior written consent.
This includes, but is not limited to:
a. Google Ads;
b. Bing Ads;
c. Meta Ads;
d. TikTok Ads;
e. YouTube Ads;
f. LinkedIn Ads;
g. display advertising;
h. retargeting;
i. native advertising; and
j. sponsored search placements.
Affiliates must not bid on terms such as:
a. CV Made Easy;
b. CVMadeEasy;
c. CVMadeEasy.co.uk;
d. CV Made Easy reviews;
e. CV Made Easy discount;
f. CV Made Easy coupon;
g. misspellings of our brand; or
h. any similar brand terms.
We may allow paid advertising by written agreement, subject to restrictions.
26. Discount Codes and Voucher Sites
Affiliates must not publish, promote or distribute discount codes, coupon codes, voucher codes or special offers unless those codes have been authorised by us for affiliate use.
Affiliates must not imply that a discount is available if it is not.
Affiliates must not use misleading phrases such as “exclusive discount”, “verified code”, “secret deal”, “best price” or “limited offer” unless accurate and approved.
We may reject Commission generated through unauthorised discount or voucher activity.
27. Email Marketing and Messaging
Affiliates must not send emails, SMS messages, WhatsApp messages, direct messages or other electronic marketing communications promoting CV Made Easy unless they have all required permissions and comply with applicable law.
Affiliates must:
a. only contact people lawfully;
b. obtain valid consent where required;
c. provide accurate sender information;
d. include unsubscribe options where required;
e. honour opt-outs;
f. avoid misleading subject lines;
g. avoid spam;
h. comply with UK GDPR and PECR; and
i. keep appropriate records of consent and lawful basis.
You are solely responsible for your own marketing lists and communications.
We may request evidence of compliance. Failure to provide satisfactory evidence may result in withheld Commission or termination.
28. Data Protection
Affiliates must comply with all applicable data protection laws, including UK GDPR and PECR where relevant.
Affiliates must not share personal data with CV Made Easy unless they have a lawful basis to do so.
Affiliates must not upload, transfer, sell, rent or provide customer lists, email lists or personal information to us without our prior written agreement and appropriate legal safeguards.
Affiliates must not collect personal data on our behalf unless expressly authorised in writing.
Where an Affiliate independently collects personal data for their own marketing, the Affiliate is responsible for their own privacy notices, consent mechanisms, lawful basis, security and compliance obligations.
29. Brand Use
Affiliates may only use our name, brand, logos, screenshots, product descriptions, website content, images or marketing materials in accordance with any brand guidelines we provide.
Affiliates must not:
a. alter our logo without permission;
b. use our brand in a misleading way;
c. suggest official endorsement beyond affiliate participation;
d. register domains containing our brand;
e. create social media accounts using our brand;
f. copy our website design;
g. use our content without permission; or
h. damage our reputation.
All intellectual property rights in the CV Made Easy brand remain owned by us or our licensors.
We may require you to remove or amend any promotional material at any time.
30. Content Standards
Affiliates must not promote CV Made Easy on websites, pages, accounts, channels or materials that contain or promote:
a. unlawful content;
b. hate speech;
c. harassment;
d. violence;
e. discriminatory content;
f. sexually explicit content;
g. fraudulent schemes;
h. scams;
i. misleading employment claims;
j. illegal drugs;
k. weapons;
l. extremist content;
m. defamatory content;
n. malware;
o. copyright infringement;
p. fake qualifications;
q. academic dishonesty; or
r. anything we consider harmful to our brand.
31. No Misrepresentation
Affiliates must not misrepresent their relationship with CV Made Easy.
You must not state or imply that:
a. you are employed by us;
b. you are an official representative of CV Made Easy;
c. you can speak on our behalf;
d. you can guarantee discounts, refunds, outcomes or delivery times;
e. you control our services;
f. your website is owned by us; or
g. we endorse all of your content, services or views.
You may state that you are an affiliate of CV Made Easy, provided this is accurate and properly disclosed.
32. Customer Service
Affiliates must not handle customer service issues on our behalf unless expressly authorised.
All customer enquiries about CV Made Easy services, orders, refunds, delivery, complaints or revisions should be directed to CV Made Easy.
Affiliates must not promise refunds, delivery times, revisions, outcomes or service features beyond those clearly stated on our website or approved by us.
33. Self-Referrals
Self-referrals are not permitted unless approved by us in writing.
You must not use your own Referral Link to purchase from CV Made Easy for yourself, your business, your household, your employees, your controlled companies, your family members or any connected person in order to generate Commission.
We may cancel any Commission we consider to be a self-referral or artificial referral.
34. Fraud and Abuse
We take fraud and abuse seriously.
We may suspend, investigate, withhold payment, cancel Commission, terminate accounts or take legal action where we suspect:
a. fake referrals;
b. fake customers;
c. stolen payment methods;
d. chargeback manipulation;
e. repeated refund abuse;
f. self-referrals;
g. collusion;
h. false identities;
i. bot traffic;
j. cookie stuffing;
k. unauthorised discount use;
l. misleading advertising;
m. brand impersonation;
n. manipulation of tracking systems; or
o. any other abusive conduct.
We are not required to pay Commission while an account or transaction is under review.
35. Right to Withhold Commission
We may withhold Commission where:
a. we believe you have breached these Terms;
b. we suspect fraud or abuse;
c. we need to verify transactions;
d. payment details are missing;
e. tax information or invoices are missing;
f. customers have requested refunds;
g. chargeback periods remain open;
h. there is a tracking dispute;
i. the sale was affected by error;
j. your promotional activity is under review;
k. you have failed to comply with disclosure rules;
l. you have failed to comply with data protection rules; or
m. we otherwise consider withholding appropriate.
Withheld Commission may be released, reduced, cancelled or forfeited depending on the outcome of our review.
36. Termination by Us
We may terminate, suspend or restrict your participation in the Affiliate Programme at any time, with or without notice, and for any reason.
This includes, but is not limited to:
a. breach of these Terms;
b. suspected breach;
c. fraud or suspected fraud;
d. brand risk;
e. reputational concerns;
f. poor quality traffic;
g. misleading claims;
h. customer complaints;
i. non-compliant marketing;
j. inactivity;
k. commercial disagreement;
l. change in business strategy;
m. closure of the programme; or
n. any other reason at our discretion.
We may cease working with any Affiliate at any time.
37. Termination by You
You may leave the Affiliate Programme at any time by ceasing promotional activity and notifying us where appropriate.
On termination, you must:
a. stop using Referral Links;
b. remove affiliate links where reasonably possible;
c. stop using our brand assets;
d. stop representing yourself as an Affiliate; and
e. comply with any reasonable removal request from us.
Termination does not affect rights or liabilities that arose before termination.
38. Effect of Termination on Commission
If your account is terminated, unpaid Commission may be paid, withheld or forfeited depending on the circumstances.
We may withhold or cancel unpaid Commission if termination relates to:
a. breach of these Terms;
b. fraud;
c. suspected fraud;
d. misleading marketing;
e. unlawful activity;
f. brand misuse;
g. data protection breach;
h. advertising compliance breach;
i. customer complaints;
j. self-referrals; or
k. any conduct we consider harmful or inappropriate.
If termination is not due to breach, we may pay valid approved Commission above any minimum threshold in the next available payout cycle, subject to review, refunds and chargebacks.
39. Changes to the Affiliate Programme
We may amend, suspend, replace or close the Affiliate Programme at any time.
We may change:
a. Commission rates;
b. cookie durations;
c. payout periods;
d. minimum thresholds;
e. eligible products;
f. eligible customers;
g. tracking methods;
h. promotional rules;
i. approved marketing channels;
j. payment methods;
k. these Terms; and
l. any other programme feature.
Continued participation after changes are made means you accept the updated terms.
40. Changes to These Terms
We may update these Terms from time to time.
The updated version will apply from the date it is published or otherwise communicated to you.
It is your responsibility to review the Terms periodically.
If you do not agree to updated Terms, you must stop participating in the Affiliate Programme.
41. Affiliate Dashboard
Where we provide access to an affiliate dashboard, the figures displayed may be provisional, estimated or subject to review.
Dashboard figures do not guarantee payment.
We may adjust dashboard records to reflect refunds, chargebacks, errors, attribution changes, fraud checks, pricing mistakes, currency issues or other corrections.
If there is a conflict between dashboard data and our internal records, our internal records will prevail.
42. Communication
We may contact Affiliates by email, dashboard notification or any other reasonable method.
You are responsible for keeping your contact details up to date.
We are not responsible for missed notifications where you fail to monitor your email, update your details or check programme communications.
43. Confidentiality
You must keep confidential any non-public information you receive from us, including:
a. private Commission rates;
b. sales data;
c. customer data;
d. business plans;
e. technical information;
f. affiliate dashboard information;
g. promotional strategy;
h. private communications; and
i. any information reasonably understood to be confidential.
You must not disclose confidential information without our written consent unless required by law.
44. Independent Contractor Status
You participate in the Affiliate Programme as an independent contractor.
Nothing in these Terms creates an employment relationship, agency relationship, partnership, joint venture, franchise, fiduciary relationship or legal representative relationship.
You have no authority to bind CV Made Easy, enter contracts on our behalf, make promises on our behalf or represent us legally.
45. Your Warranties
You warrant that:
a. you have the right and authority to enter into these Terms;
b. your promotional activity will comply with applicable law;
c. your content will not be misleading;
d. your traffic will be genuine;
e. you will not engage in fraud or abuse;
f. you will comply with advertising disclosure rules;
g. you will comply with data protection and direct marketing rules;
h. you will not infringe third-party rights;
i. you will not damage our brand; and
j. all information you provide to us will be accurate and up to date.
46. Indemnity
You agree to indemnify and hold harmless CV Made Easy, its owners, directors, officers, employees, contractors, suppliers and representatives from and against any claims, losses, damages, costs, penalties, fines, liabilities, expenses or legal fees arising from:
a. your breach of these Terms;
b. your promotional activity;
c. your website, emails, social media posts, adverts or content;
d. your breach of advertising rules;
e. your breach of data protection laws;
f. your breach of PECR or direct marketing rules;
g. your misuse of our brand;
h. your misleading claims;
i. your fraud, negligence or misconduct;
j. customer complaints caused by your actions; or
k. your infringement of third-party rights.
47. Limitation of Liability
To the fullest extent permitted by law, CV Made Easy will not be liable for:
a. loss of profits;
b. loss of revenue;
c. loss of business;
d. loss of goodwill;
e. loss of opportunity;
f. loss of data;
g. indirect loss;
h. consequential loss;
i. affiliate tracking failures;
j. delayed payments;
k. programme suspension;
l. programme closure;
m. rejected referrals; or
n. unpaid Commission that is not a valid, approved and payable Commission under these Terms.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
48. No Liability for Third-Party Platforms
We may use third-party platforms for tracking, payments, dashboards, analytics, emails, website hosting or affiliate management.
We are not responsible for third-party outages, errors, delays, data issues, tracking failures, payment delays, platform changes or service interruptions.
Use of third-party platforms may also be subject to their own terms and policies.
49. Force Majeure
We will not be liable for delay or failure to perform any obligation where caused by events outside our reasonable control.
This may include, but is not limited to:
a. technical failures;
b. payment processor issues;
c. cyber incidents;
d. strikes;
e. supplier failures;
f. regulatory changes;
g. natural disasters;
h. war;
i. terrorism;
j. pandemics;
k. internet outages;
l. power failures; or
m. any other event outside our reasonable control.
50. Assignment
You may not assign, transfer, sell or delegate your Affiliate account, rights, obligations or Commission entitlement without our prior written consent.
We may assign or transfer our rights and obligations under these Terms to another company, buyer, group company, successor, service provider or business owner.
51. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.
The invalid provision will be replaced or interpreted in a way that best achieves the original commercial intention, as far as legally possible.
52. No Waiver
If we do not enforce a provision of these Terms immediately, this does not mean we waive the right to enforce it later.
Any waiver must be in writing to be effective.
53. Entire Agreement
These Terms represent the entire agreement between you and CV Made Easy in relation to the Affiliate Programme, unless we have entered into a separate written agreement signed or expressly approved by us.
If there is a conflict between these Terms and informal communications, these Terms will apply unless we expressly agree otherwise in writing.
54. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Affiliate Programme, unless applicable law requires otherwise.
55. Contact
For Affiliate Programme enquiries, please contact:
CV Made Easy
Email: [email protected]
Website: https://cvmadeeasy.co.uk